General Terms and Conditions for Digital Brokerage Services (GTC)
from social-fanclick.com
Social-Fanclick GmbH, Ostpreußen-Str. 12a, 65207 Wiesbaden
Social Fanclick is a service provider that specializes in social media platforms such as social media. To look after Facebook, Instagram or Youtube of companies or private individuals.
The goal is to increase the awareness and popularity of their performances in the respective platforms. However, there is no cooperation or other type of business relationship with the respective platforms for which Social-Fanclick carries out a service in the field of social media.
The services that can be purchased on Social Fanclick, ultimately serve for a one-time or rapid increase in new visitors or fans. An application through Social Fanclick takes place through a conception and professional creations of a social media appearance. Of course, social fan club also offers a long-term cooperation or only support of the respective social media channel.
1.Guideline, definitions
1.1 Social Fanclick GmbH, Ostpreußenstraße 12a, 65207 Wiesbaden (project "Social-Fanclick").
For a detailed business relationship between Social-Fanclick and the contracting party (customer), only the following terms and conditions apply in their version valid at the time of conclusion of the contract. Deviating conditions of the contracting party are not recognized, unless Social-Fanclick expressly agrees to their validity in writing or by email.
1.2 The consumer is considered a person within the meaning of § 12 BGB, d. H. natural persons who conclude the legal transaction for the purpose that can not be attributed to commercial or self-employed occupational activity. In other cases, the customers are companies in accordance with § 14 BGB. If the contractual partner is a merchant, a legal entity under public law or a special fund under public law, the judicial district of the Landgericht Wiesbaden is responsible for all disputes arising from contractual relationships between the contracting party (customer) and Social-Fanclick.
2.Subject of performance
2.1 Unless otherwise agreed with the contracting party, Social-Fanclick offers services for the social media platforms of the companies Facebook, YouTube, Instagram, Google Play Store, iOS, Google+, Twitter, Soundcloud, Vimeo, Vine, Pinterest and all other common social media Media channels.
2.2. The object of service of Social-Fanclick is to become a service "application", as well as a conception and professional creation of the social media appearance. This can be selected using a slider bar. Social Fanclick offers such a digital placement service for companies, individuals or advertising service providers.
2.3 A big part of the services and the collaboration with Social Fanclick is the increase of new users "fans" in all common social media platforms. This is possible on a one-time basis or in the long term by means of a professional support of the Social-Fanclick.
2.4 The delivery or "proof of delivery" can usually only be made via the meter reading, which is recorded by our system. Unless, it was agreed with social fan click something else "in writing" or by email. Social Fanclick has no influence on comments, ratings, messages or other activities that occur as a side effect - not as a result of the service provided by Social-Fanklick.
2.5 During a service, or after a mediation, there may be a relapse of fans. For this reason, Social Fanclick delivers a certain amount of fans more. With the Entlike protection of Social-Fanclick, you are on the safe side for 3 months. During this period, Social-Fanclick guarantees a warranty period.
2.6 The mediated fans of Social Fanclick are exclusively German or international fans (profiles). This depends on the selected fan package, which you can choose at social-fanclick.com. For international fans, in extreme cases it can also be 90% from a single country. Unfortunately, we can not rule out that inactive users are present under these profiles.
2.7 Does the contractor provide content such as. Graphics, pictures, texts, videos or links for the social media service available, this results in no claim for fees on the part of the customer.
2.8 2.9 The daily limit serves only as a maximum or as a wish limit, which Social Fanclick will not exceed. If the customer specifies a daily limit of 50 fans, Social FanClick can not guarantee the full number of fans because the activity can not be enforced.
2.9 Social Fanclick is not obliged to publish data of the mediation or original data. At the request of the contracting party, this can only be done for a fee, which must be provided separately.
3. Conditions for the provision of the service
3.1 In order to provide a successful mediation of the service, the customer must submit the correct URL and settings of his social media channel to be advertised so that the service by third parties, in this case the social fan click, is possible without a hitch. A change of the name may not take place during a mediation, since mistakes occur, or with loss The Social Fanclick can give no guarantee. This includes the public activation of contributions. There, the subscriber settings must be switched to public. Settings for age and country restrictions should not be active. For the promotion of the fansite in Facebook mediation with the category Musician / Band is not possible. This must be switched to another category during a mediation. After completion of the service, this can easily be changed. The same applies to YouTube, Instagram and other social platforms. There must not be any countries / age or other restrictions that could block the delivery of the service. If the customer still does not comply with these points, we can not guarantee for any warranty.
3.2 If the other party submits several links without further information, the service will be distributed at its own discretion. Additional options such as A daily limit will only be offered if it is specifically and precisely noted on the respective product page and the fan package. For acute delivery problems (server maintenance) no daily limit is possible. Only the provisions of the respective product page are considered. After prior agreement and if necessary, other modifications must be made.
3.3 If there is a suspicion that a service purchased is abused, the customer clearly violates our guidelines. Likes, comments, followers are for private use only and should not be public.
3.4 The name of the service provider "Social-Fanclick or Spike-Marketing" may not be mentioned in the services purchased. It is important to us to protect the privacy of our customers. It is exclusively an anonymous service.
3.5 Please note: The service of Social Fanclick is expressly not intended to promote any kind of voting, contests or the like.
3.6 Fan packages at Social-Fanclick can also be purchased in a different form after written agreement. If the contracting party has such a condition, an agreement is mandatory during an order process. Via the contact form you can reach the support by phone or via email. Separate emails or special requests in the comment field, social fan click may not take into account.
3.7 When arranging events, it is important that the organizer (customer), the order in time to order. For short-term orders, Social-Fanclick can not guarantee a successful transaction or reserves the right to refuse the order. If the link to the event can not be reached due to changes, deletions or other activities, then Social-Fanclick can not guarantee a guarantee. The fact that a campaign has been firmly booked for an event has resulted in costs of a certain amount, which Social-Fanclick can not cover with a new campaign (link). In addition, the old campaign must be canceled, resulting in a 25% fee. (See paragraph 8.5 Acceptance) So it is completely free Social-Fanclick if a new campaign is booked.
3.8 If advertising has already been advertised on a service of your choice, Social-Fanclick recommends that you deactivate it within the processing time of the application. Otherwise, it can lead to problems for which Social-Fanclick can expressly assume no liability or responsibility.
3.9 The social media appearances created by the customer have to be legally permissible, a legal examination or assumption of liability does not take place by Social-Fanclick. However, Social-Fanclick reserves the right to refuse the application of certain content. This includes
illegal
Racism, fascism, extreme speciesism
All FSK 18 content
Competitions, Votings, Sweepstakes
Gambling, Betting, Trading / Securities Trading
Pharmaceutical and defense industry
Partly. video Games
Obviously violence-glorifying content
By arrangement: political or religious content
However, Social-Fanclick reserves the right to refuse orders for certain content.
3.9 (1) During the mediation, the link may not be changed or deleted.
4. Contract conclusion and order process
4.1 The images of the product packages in the online shop of Social-Fanclick do not constitute a legally binding offer, but only an invitation to submit an order. For all packages or services, the provisions of the product description in our webshop or on the email provided, which the contracting party gets sent to the deposited email address. The URL addresses of the products may differ and are not legally binding. Errors are subject to change.
4.2 The contracting party can select the desired service in the online shop of Social-Fanclick and collect this via the button in the existing shopping cart. With the button "order now", the customer submits a binding order to purchase the contents of the shopping cart. Before submitting the order, the contracting party should review, change, delete or check all data.
4.3 The contracting party must provide his complete data for the correct execution of the order when placing his order. Social Fanclick is legally obliged to provide a complete and valid address of the customer on the invoice. The customer data of the contracting party are treated strictly confidential. Upon request, these can be deleted after completion of the service. By placing an order, the customer makes a binding offer to conclude a contract by referring to our terms and conditions.
4.4 After receipt of the order, the customer receives an automatic confirmation email, which lists the order again and under the item "invoice" the customer finds his invoice, which he can open via PDF and then print out. The confirmation mail only serves only that the order has been received by Social-Fanclick and does not represent an acceptance of the application. Only with the confirmation of the receipt of money at Social-Fanclick comes the contract between the contracting party and Social-Fanclick. The start of the campaign will be sent separately by email to the customer. From this point on, a start is planned within 24 hours. With rule cases of server problems or other maintenance, it can come also to the delays up to 3 working days.
4.5 Support and contact by Social-Fanclick. On customer inquiries regarding your order, Socia-Fanclick answers within 3 working days. Here it is important that the customer communicates his order number in the subject to answer the request safely and quickly. The main communication between customers and social fan-click is via email. Of course the company SF GmbH, Ostpreußenstrasse 12a, 65207 Wiesbaden also offers a telephone support, which can be reached from Monday to Friday between 10:00 and 18:00 o'clock. The care of the customer must be in proportion to the service provided and should not exceed the latter
4.6 (1) The payment of the prices for the respective services booked by the user will be charged against the credit balance of the user account or the offered payment methods. (2) The Advertiser may charge the User Account by prepaying certain amounts of money through the facilities provided by the Provider. The amount paid by the advertiser will then be credited to his user account. The credit will be shown to advertisers in the user account. (3) Payments are made via Paypal, (PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg), Immediate transfer, credit card payment via Stripe with the provider for payment and billing purposes working together, via bank transfer by cash in advance. (4) For the use of Paypal, the terms of use of Paypal, available under the menu item "Terms and Conditions" under www.paypal.de apply. (5) Payments to webmasters are made via Paypal. The webmaster has to register with Paypal and accept the terms of use of Paypal.
4.6 (2) Once the Advertiser has made a payment and performance has been started, no chargebacks against Social-Fanclick may be submitted. If after a payment a dispute in PayPal, or a chargeback against Social-Fanclick is submitted, Social-Fanclick reserves the right to cancel all orders, to block you on the website and all Likes, Fans, Plays, Views, Followers to remove subscribers, which can lead to a lock from the respective platform.
4.6 (3) All services at Social-Fanclick are declared with a starting time of 24 hours and within this period the processing time of the respective service starts, unless otherwise specified.
4.6 (4) The customer confirms at the final conclusion of the order that the deposited data, as well as address are correct, otherwise the Social-Fanclick can prosecute it.
5. Assure Social Fanclick to Increase Fan Numbers
5.1 The Social-Fanclick service, which is dedicated to increasing the number of new Social Platform fans, is a digital advertising service / brokerage, not a sale of fans or friends.
5.2 Unfortunately, it can not be guaranteed that Social-Fanclick can deliver a specific number of fans to the customer. However, social fanglick always endeavors to fulfill the customer's goal in complete satisfaction and is prepared to provide appropriate protection: Should the agreed target not be achieved, Social FanClick is willing to give a corresponding discount.
5.3 Social Fanclick has the right to refuse orders where there is a suspicion that a service has previously been purchased through another provider.
5.4 Should there be a shortage of delivery time or an excess delivery, these are not a cause of defects. However, if the delivery time is exceeded and the promised target is not achieved, the customer is entitled to a partial refund. The contracting party must be aware that a request for termination may not be possible. If 55% of the service has already been successfully transferred, it is highly unlikely that it will be possible to cancel the service.
5.5 Although the mediated users are real people, a 100% activity can not be guaranteed. Social fan click has no influence on uploads of videos, pictures or posts.
5.6 Social Fanclick only guarantees up to 1,000 Instagram followers per profile! If the customer orders more than the specified order amount for his Instagram account, then it is not the Social FanClick but the customer who is responsible for the lost amount of followers / subscribers. A subsequent refund does not apply in this case. These are only real persons / profiles and therefore can not be guaranteed as a permanent profit.
6. Contract period, termination
6.1 The services on Social Fanclick can be ordered individually. But if a permanent care should be desired, this is also possible after consultation with Social Fan Club.
6.2 If it is a contract period, then the customer has the opportunity to terminate the contract with a notice period of 7 days to the end of the month, by email or registered mail.
6.3 If nothing else is noted in Social-Fanclick, then it is expressly always one-time services that can be purchased. A single purchase on social-fanclick.com will not result in a subscription or contract term.
7. Remuneration, accounting
7.1 The remuneration and all public prices on social-fanclick.com are inclusive of statutory VAT. (Also applies to offers or hourly allowances).
7.2 In the case of a contract term, the accounting is carried out by Social-Fanclick. All outstanding invoices are due within 14 days. The first invoice must be paid by prepayment.
7.3 Advance payments or partial payments after reaching a certain limit of 25% are due within 7 days.
7.4 For credit card payments, Social-Fanclick reserves the right to obtain a confirmation from the customer by email or telephone before the start of the service. Refunds will not be made on the credit card due to fraud.
8. acceptance
8.1 The contracting party is as far as relevant obliged to accept the service provided, provided that the service meets the contractual requirements. A decrease is to be explained in text form (§ 126 BGB).
8.2 The proof of delivery or performance are the vouchers of Social-Fanclick, which are created before the start of the campaign and at the end, based on screenshots of the meter reading. If a meter reading can not be viewed at this time, proof is provided via corresponding web pages / analysis tool or PDF documents. Customer must be aware that any likes, comments or other packages added during the execution of the Services are not necessarily due to the latter. Especially after the end of the campaign, complaints about the service provided can not be taken into account if the evidence of social fan-click shows that the contractual services were provided. If an application of fan pages due to force majeure can not be completed, no refund can be made, as far as before delivery of the delivery difficulty has already been delivered.
8.3 Supplied fans or completed services can not be removed or undone. Excludes reviews for Google+ or reviews for Facebook.
8.4 Social Fanclick reserves a refund or partial reimbursement for non-practicable niche services.
8.5 In the case of a refund, 25% of the processing costs will be due to the order cancellation.
9. Granting of rights
9.1 If the work of Social-Fanclick enjoys copyright protection, the following terms apply.
9.2 Social Fanclick provides the contracting party with a temporal and territorial right within the statutory period of protection for the physical and intangible use of the respective works. In the case of the fullest possible utilization of the works within the scope of the agreed purpose of use, the parties assume that the customer intends to use only one purpose of use.
9.3 The contracting party has the possibility of transferring all or part of the rights granted under this contract to third parties, without the consent of Social-Fanclick being necessary.
10. Responsible for social media appearances
10.1 Social Fanclick can not be held liable for any consequences arising out of legal relationships on the one hand between the customer and the fans or the respective platforms. The same applies to the legal relationship between the platform operator and the customer.
10.2 All created on-line appearance in the social networks have to be legally permissible, a legal examination or other liabilities are not carried out by Social-Fanclick.
However, social fan-click reserves the right to refuse the application of certain content.
This includes:
Racism, All FSK 18 Content, Contests, Votings, Sweepstakes, Gambling, Betting or Other Participation, which may benefit a person; Including violence glorified content; Political and religious content.
Social Fanclick reserves the right to reject other content or otherwise.
10.3 Should a violation of law occur, as the provided contents of the customer take legal violations, then the customer undertakes to release Social-Fanclick from any liability and to reimburse the corresponding costs. A legal check of the content can not be done by Social-Fanclick.
10.4 Social Fanclick can only offer up to 25 pieces of warranty on Google reviews. Everything that goes beyond that, the customer is liable. Among other things, it is the decision of Social Fanclick whether the order is executed or not. Negative reviews are not taught and can not be purchased at Social-Fanclick. It's just about gaining a lost voice that has not been received by a customer in the past.
11. Liability of Social-Fanclick, warranty
11.1 For any liability of Social-Fanclick for damages, the following disclaimers and limitations apply without prejudice to any other statutory eligibility requirements.
11.2 Social Fanclick is liable without limitation, as far as the cause of damage is based on intent or gross negligence.
11.3 Social Fanclick shall be liable for slight or negligent breaches of material obligations whose breach endangers the achievement of the contractual objective, or for the breach of obligations whose execution enables proper execution of the contract in the first place and whose compliance you regularly rely on. In this case, Social-Fanclick is liable only for the predictable, contract-typical damage. Social fan-click is not liable for the slightly negligent violation of obligations other than those mentioned in the preceding sentences.
11.4 Life, body and health do not apply in case of violation of the above limitations of liability. For a manager after taking over the guarantee for the condition of the product and with fraudulently concealed deficiencies. Liability under the Product Liability Act remains unaffected.
11.5 Social Fanclick is also not liable for deletions or other negative effects on search engine placement. The customer has to bear this risk, which he expressly accepts when purchasing our service.
11.6 If the liability of Social-Fanclick is excluded or limited, this also applies only to the personal liability of employees, representatives and vicarious agents.
11.7 Ensuring Social Fanclick is governed by the law.
12. Consequences of the revocation:
12. 1 Right of withdrawal
You have the right to cancel your contract within fourteen days without stating a reason. The revocation period is fourteen days from the date of the contract. At the end of the order process, the customer expressly agrees to the execution of the contract before the expiry of the cancellation period. Important: It acknowledges that the right of withdrawal expires with the beginning of the execution of the service. Since this is an electronic service that begins within a short time after receipt of payment and can not be reversed, the following applies: At the end of the ordering process, the customer expressly agrees to the execution of the order before the expiry of the cancellation period. He acknowledges that the right of revocation expires with the start of the execution of the order.
To revoke your contract, inform us SF GmbH,
E-mail: info@social-fanclick.com by means of a clear explanation, e.g. a letter sent by post or an e-mail of your decision. You can use the enclosed sample revocation form here, which is not required.
To maintain the cancellation period, it is sufficient that you send the notice to exercise the right of withdrawal before the deadline.
SF GmbH, Ostpreußenstrasse 12a, 65207 Wiesbaden
E-mail address: info@social-fanclick.com
(If you want to cancel the contract, please fill in this form and send
return it - (*) = delete as appropriate)
On
SF GmbH,
East Prussian Street 12a,
65207 Wiesbaden
E-mail address: info@social-fanclick.com
Hereby I / we revoke the contract concluded by me / us for the purchase of the
following mediation of the provision of the following digital service:
Ordered on / received on ___________________________________
Name of consumer (s) ____________________________________
Address of the consumer ___________________________________
Signature of the consumer (s) (only when notified on paper)
date
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
12.2 Money back guarantee
If no service has yet been performed, the customer can claim for the right of withdrawal. Once the service starts, it expires. If there are delivery problems or delivery problems occur during a mediation, Social-Fanclick will act appropriately. Even in case of dissatisfaction, social fan click is always ready for all involved to find a satisfactory solution. Please note that counts like views or likes on various platforms are delayed by updates. Shipping costs will not be credited.
12.3 Confidentiality, privacy
Access data / server log files
The provider (or his web space provider) collects data about every access to the offer (so-called server log files). Access data includes:
Name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to retrospectively review the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.
Handling of personal data
Personal information is information that helps a person to identify, ie information that can be traced back to a person. These include the name, email address or phone number. But also data about preferences, hobbies, memberships or which websites were viewed by someone belong to personal data.
Personal data are only collected, used and passed on by the provider if this is permitted by law or if the users consent to the data collection.
12.4 Discretion
All data of the customer are kept strictly confidential. Social Fanclick will never advertise with the social media appearances of the contractor. The data of the buyers will only be forwarded to third parties as far as necessary.
13. Final provisions, written form, contract language
13.1 Contracts between Social-Fanclick and the customer shall be governed by the law of the Federal Republic of Germany under exclusion of the UN Sales Convention.
13.2 The language of the contract language is German. By arrangement, this is also for a fee payment This translatable.
13.3 The contract text is saved by Social-Fanclick and sends the customer an order confirmation with withdrawal and terms and conditions by email. The terms and conditions, the customer can at any time in our shop on social-fanclick.com directly view and print. All previous orders of the customer, can be viewed in the customer login, as far as a customer account has been registered.
As of May 2018
